Shipping, Returns & Exchanges
Where we ship
We deliver across the European Union, including mainland Spain, the Balearics, the Canary Islands, Ceuta and Melilla.
A quick note on the Canary Islands, Ceuta and Melilla: they're Spanish territory but sit outside the EU VAT and customs union. Orders there may be subject to local taxes (IGIC / IPSI) and customs formalities, and can take a little longer to reach you.
Cost
Shipping is always shown at checkout before you pay, so there are no surprises. Orders over €100 ship free. Below that, the cost is calculated at checkout based on where you are.
Time
We dispatch orders within 1 to 2 business days. From there, estimated delivery is:
- Mainland Spain and the Balearics: 3 to 5 business days
- Canary Islands, Ceuta and Melilla: 7 to 9 business days
- Rest of the EU: 4 to 8 business days, depending on destination
All orders travel via standard courier. During launches, sales or other busy periods, delivery may take a little longer, and we appreciate your patience.
Tracking
Once your order ships, we'll email you a tracking link so you can follow it every step of the way.
Something not right?
If your order is delayed, damaged or missing, get in touch at hello@mykurated.com and we'll make it right.